1. General provisions.

1.1. These Online Store Rules (hereinafter referred to as the “Rules”) are a legal document binding on the Parties, which sets out the e-mail address of the Buyer and the conditions for concluding a purchase and sale agreement for the store, the procedure for purchasing and paying for the goods, the procedure for delivery and return of products, the liability of the parties and other provisions related to the purchase and sale of goods in the  online store.

1.2. By placing an order, the Buyer confirms that he agrees with these Rules.

1.3. The seller has the right to change, amend or supplement the rules at any time. The buyer is informed about the changes by e-mail. store website. When the buyer purchases e-mail. the rules in force at the time of placing the order apply to the store.

1.4. The Agreement between the Buyer and the Seller shall be deemed concluded from the moment when the Buyer e. After creating a shopping cart in the store, indicating the delivery address, choosing the payment method, and getting acquainted with the Seller’s rules, click the “Pay” button.

2. Privacy Policy.

2.1. The Customer gives the Seller explicit and informed consent to the processing of his personal data.

2.2. When ordering the goods, the Buyer must indicate in the relevant information fields provided by the Seller the personal data of the Buyer necessary for the proper execution of the order: name, surname, delivery address, telephone number and e-mail address.

2.3. By confirming the order, the Buyer agrees that 2.2. The personal data of the Buyer provided in point 1 would be processed by e-mail of the sale of goods and services. in the store, for the purpose of analyzing the activities of the Seller.

2.4. By agreeing to the processing of the Buyer’s personal data by the Seller’s e-mail for the sale of goods and services. for the purpose of the store, the Buyer also agrees that the e-mail specified by the Buyer the information messages necessary for the ordering of the goods would be sent to the e-mail address.

2.5. The Seller saves the contact details and information about the Customer’s purchases entered by the Customer during the Customer’s shopping. This information is considered confidential and is processed in accordance with the requirements of the Personal Data Protection Act. Personal data that is necessary to send the Products to the Customer is transferred to the companies providing courier services.

2.6. The buyer, when registering by e-mail in the store and when ordering goods, undertakes to store and not disclose login details to anyone.

2.7. The Buyer’s personal data may be processed for marketing purposes only with the Buyer’s own consent.

2.8. The Seller undertakes not to disclose the Buyer’s personal data to third parties, except when required by the competent State institution in the cases provided by the laws of the Republic of Lithuania or with the separate written consent of the Buyer.

2.9. The Buyer’s payment is made in the secure payment environment of the respective bank or service provider located outside the E-mail. outside the store environment. El. the store does not have access to the Customer’s bank and credit card details.

3. Buyer’s rights and obligations.

3.1. The buyer undertakes to provide complete, complete and correct information in the payment form. If the Buyer provides inaccurate, false, or misleading data in the payment form, the Seller has the right to cancel the Buyer’s order and delete the data.

3.2. The buyer has the right to withdraw from the purchase and sale agreement with the e-mail. in the shop and demand a refund for the goods or replace the goods with quality only if the defective goods received or their packaging was damaged during shipment. Otherwise, the goods are returned or exchanged only with the consent of the Seller.

3.3. The buyer undertakes to accept the ordered goods and pay the agreed price for them.

3.4. If the data provided in the Buyer’s registration form changes, the Buyer must update them immediately.

3.5. The buyer undertakes not to pass on his login details to third parties. If the Buyer loses the login data, he must immediately inform the Seller by the means of communication specified in the “Contacts” section.

3.6. Buyer using email agrees with these Purchase and Sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.

4. Seller’s rights and obligations.

4.1. The Seller undertakes to create all conditions for the Buyer to use the e-mail properly. store services.

4.2. If the Buyer tries to damage the Seller’s e-mail. the stability and security of the store or violates its obligations, the Seller has the right to immediately and without notice restrict or suspend the Buyer’s access to e-mail. in the store.

4.3. The Seller undertakes to respect the Buyer’s right to privacy of the Buyer’s personal information specified in the e-mail. store registration form.

4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer within the set term.

4.5. The Seller may, in significant circumstances, suspend or terminate the operation of the Online Store without prior notice to the Buyer.

4.6. The Seller may unilaterally change the terms of these Rules.

4.7 If the Buyer uses the services provided by the Seller after these changes, it is considered that the Buyer has agreed to the change of the Rules.

5. Ordering goods, prices, payment procedure, terms.

5.2. The Agreement enters into force from the moment when the Buyer clicks the “Pay” button, and upon receipt of the order, the Seller confirms it – sends a confirmation letter to the e-mail specified by the Buyer. by mail.

5.3. Product prices e-mail in the store and in the completed order are indicated in euros, including VAT.

5.4. The Buyer pays for the goods by making a bank transfer to the bank account specified by the Seller.

5.5. The buyer undertakes to pay for the order within 2 (two) calendar days from the date of order confirmation. Goods are delivered only upon receipt of payment for the goods.

5.6. If the buyer fails to pay within 2 calendar days, the order will be canceled.

5.7. If the Seller does not violate the Rules and the Buyer wishes to recover the money paid for the goods not yet delivered, the Seller has the right to return only half of the amount paid.

6. Delivery of goods.

6.1. The buyer, having chosen the delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods.

The delivery fee is not included in the price of the product unless explicitly stated otherwise.

6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not have the right to make claims to the Seller regarding the delivery of the goods to the wrong entity.

6.3. The goods are delivered by the Seller or the Seller’s authorized representative (courier).

6.4. The Seller sends the goods to the Buyer within 2-3 days. d. after payment. In case the Customer has placed the order on a weekend (between 13.00 on Friday and 09.00 on Monday) or during public holidays, the period of 2-3 working days will start from 09.00 on the first working day. after the weekend or public holidays. The terms do not apply in cases when the required goods are not in the Seller’s warehouse and the Buyer is informed in advance about the shortage of the ordered goods.

6.5. In all cases, the Seller shall be released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to conditions beyond the Seller’s control and / or caused by force majeure. In this case, the Seller undertakes to contact the Buyer immediately and agree on the conditions of delivery of the goods.

6.6. If the buyer notices any violations of the packaging during delivery, he must indicate the comments in the delivery document provided by the courier or draw up a separate report regarding these violations. The Buyer must do this in the presence of a courier. Failure to do so shall release the Seller from liability to the Buyer for any damage to the goods related to packaging damage that the Buyer has not identified in the courier’s delivery document.

6.7. The Buyer must immediately inform the Seller if the consignment contains unsolicited goods or their incorrect quantity, incomplete set of goods.

6.8. Buyer must email provide the Seller by post with photos of the damaged parcel and / or defective item (s).

6.9. If the Buyer fails to provide photos, the Seller is released from liability for a damaged shipment.

7. Quality of goods, guarantees.

7.1. Each email the details of the goods sold in the store shall be indicated in general in its description.

7.2. The seller is not responsible for the fact that the e-mail. the color, shape or other parameters of the goods in the store may not correspond to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.

8. Return and exchange of goods.

8.1. The Seller is obliged to replace the goods or return the money paid for them only if the Buyer has received defective or damaged goods and provided photos proving this.

8.2. The Buyer must return to the Seller defective goods for which he wishes to recover the money paid or for the Seller to replace them with quality ones.

8.3. Returns are subject to Return Policy.

9. Liability of buyer and seller.

9.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences and acquires the right to claim compensation for direct losses incurred by the Buyer.

9.2. The buyer is responsible for the actions taken using this email. in the store.

9.3. The registered Buyer is responsible for transferring his login data to third parties. If the e. The services provided by the store are used by a third party connected to the e-mail. stores using the Buyer’s login details, the Seller considers this person to be the Buyer.

9.4. The Seller is released from any liability in cases where the loss arises due to the fact that the Buyer, despite the recommendations of the Seller and the obligations of the Buyer, did not read these Rules, although he was given such an opportunity.

9.5. If the Seller’s e-mail The store contains links to emails from other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or activities performed there, does not maintain, control and does not represent those companies and persons.

9.6. In the event of damage, the guilty Party shall indemnify the other Party directly.

10. Marketing and Information.

10.1. The seller may initiate the email at its discretion. store various promotions.

10.2. The seller has the right to unilaterally, without separate notice, change the terms of the shares, as well as cancel them. Any change or cancellation of the terms and conditions of the shares is only valid in advance, i.e. from the moment of their performance.

10.3. The Seller shall send all notices by the means of communication specified in the Buyer’s registration form.

10.4. The Buyer shall send all notices and questions to the Seller by e-mail. by phone and e-mail specified in the “Contacts” section of the store. email addresses.

10.5. The Seller shall not be liable if the Buyer does not receive the sent informational or confirmatory messages due to internet connection, e-mail service provider network failures, messages entering the SPAM catalog, or due to incorrect data provided by the Buyer.

10.6. It is forbidden to use any Seller’s e-mail. information published by the website and relevant advertising portals – recordings, photos, videos without the consent of the Seller.

11. Final provisions.

11.1. These Rules of Purchase and Sale of Goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.

11.2. All disputes arising out of the implementation of these Rules shall be settled by negotiation. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.

12. Customer Support.

12.1. Customer support phone number is +370 645 44999 (weekdays 10.00–17.00) and e-mail address: [email protected]

Customer support is not available during public holidays.

Scroll to Top